ICS enters the IP Telephony Martketplace
Today, ICS announces that a new strategic partnership with Cisco has been developed to allow ICS to move forward with providing IP Telephony Solutions to their customers.
"This partnership is a natural transition for ICS as we have already been providing VOIP (Voice Over Internet Protocol) services and communication products from at&t for the past few years"
said Melanie Agee, Solution Specialist at ICS.
"Our customers will appreciate the advantage that ICS brings as we specialize in network infrastructures, enabling us to better understand the complexities of implementing IP Telephony."
Phase 1 of this partnership will allow ICS to market the new Cisco Unified Messaging 500 Series for Small Businesses. This system is an all-in-one, simple, smart, and affordable unified communications platform designed specifically for growing businesses with fewer than 50 employees. It takes advantage of industry-leading, business-class, proven unified communications technologies (voice, data, security, and wireless) integrated into one platform, and helps enable integration with commonly used desktop applications such as Microsoft Outlook and Outlook Express, Lotus Notes, and a host of customer relationship management (CRM) software applications.
Functions include:
- Automated Attendant
- voicemail
- public switched telephone network (PSTN)
- secure Internet connectivity
- music on hold
- and analog phone and fax machine support
A wide array of Cisco Unified IP phones are supported through Power over Ethernet (PoE) ports. The Cisco Unified Communications 500 Series also provides the ability to network the office for voice, video, and data and allows business owners and employees to be securely connected to the office while they are traveling or working from their home office.